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Frequently asked questions
What is the difference between a milk tea and tea latte?
Milk Tea: Made with non-dairy creamer—richer and creamier.
Tea Latte: Made with your choice of fresh milk (Lactaid is default, Whole Milk by request)—lighter in flavor.
What makes Premium Jasmine Green Milk Tea premium?
We add 1 gram of matcha to our classic Jasmine Green Milk Tea for an extra depth of flavor.
What is a Potted Milk Tea?
Your milk tea of choice topped with cheese foam, Oreo crumbles, and a mint leaf—looks like a little potted plant!
Can I make special requests to my drinks other than sugar and ice levels?
Outside of milk substitutions, recipe changes require the manager on duty’s approval.
What milk options do you have?
We’re working on adding more alternatives!
Non-dairy Creamer (Milk Teas)
Lactaid (default for most fresh milk drinks)
Whole Milk (by request)
Half & Half (Thai Milk Tea)
Coconut Milk (only in certain drinks, combined with Lactaid)
Why are your flavor options more limited compared to other boba shops?
We avoid mass-produced powders and syrups when possible. Many of our flavors come from real fruit, house-made compotes, or 100% juice.
Exceptions: our wintermelon syrup, brown sugar syrup, and longan honey syrup are sourced from suppliers. All tea bases and coffee are brewed in-house.
Do any products contain gelatin?
No, all toppings and drinks are gelatin-free unless noted otherwise.
Taro Coconut Latte vs. Taro Milk Tea—what’s the difference?
Our Taro Coconut Latte uses real taro & purple yam paste, so it’s thicker, chunkier, and more natural than powder-based taro milk teas. We currently do not offer Taro Milk Tea.
How often will seasonal drinks be rotated out?
Most rotate monthly, though some stay for the whole season. Updates are posted on Instagram.
Is your store affected by the matcha shortage?
Yes—we source from Ippodo, and supply is running low due to high global demand. Until it’s gone, we’ll continue to hand-whisk matcha (thank you for your patience with longer waits!). We’re actively seeking other high-quality suppliers.